Tenants
Renting with me
A rental should feel like home. Everything you need while you're renting one of my properties is here, and if it isn't, you can always just call me.
Tenant hub
What do you need today?
- Repairs and maintenanceUrgent? Call me. Everything else, log it in your Ailo app with a photo.How to report a repair
- Tenant formsPet requests and minor modification requests, ready to download and fill in.Get the forms
- Routine inspectionsWhat happens at an inspection, and why the photos protect you as well as the owner.How inspections work
- Moving outThe steps for vacating, from giving notice to handing back the keys.Read the vacating guide
- Tenant FAQsStraight answers to the questions tenants ask me most.Read the FAQs
- RentalsLooking for your next home? See my current and recent rentals.See my rentals
Urgent repairs
If something urgent happens, like a burst pipe, no power, a gas leak or a security problem, don't wait. Call me straight away on 0429 493 976. For everything else, use your Ailo app.
If there is a gas leak or any danger to life, call 000 first.
After hours, call me on my mobile, 0429 493 976, then send me an SMS with a photo and all the details: your address, what has happened and when it started.
What to expect
What you can expect from me
You deal with me directly, from the day you move in to the day you hand back the keys.
One person to talk to, who replies
You deal with me directly, not a call centre or a rotating cast of property managers.
Maintenance logged and followed up
Log it in your Ailo app and follow every update there until it is fixed. Urgent? Just call me.
Fair, respectful, on-time service
A rental should feel like home. I treat every tenant with respect and keep my word.
Easy online applications
Apply for my listings online, without the paperwork shuffle.
Own a rental? Get a free rent appraisal.
Renting with me
What tenants say
Being a tenant in the perth rental market can feel like a bit of a bloodbath. However its been a breath of fresh air dealing with Phillipa the owner of redfern realty. As a tenant i dealt with philippa directly. She always answered the phone and replied to emails on the day I sent them. She was very professional and I could tell she genuinely cared about myself and my familes well being. At the end of our lease I could see Phillipa was actively trying to get the best outcome for her owner and myseof the tenant. A hard thing to juggle she seemed to do so effortlesly. So if you are a tenant who is dealing with redfern realty, get ready for a smooth running time renting your property. If you are an investor, if you want someone who genuinely cares about tenants and property and has a genuine passion for real estate look no further than redfern realty!!
Thanks for everythig again Pip!!
From mysepf, Kyra, simon and kimmy!
I've had a great experience renting through this agency. The team is always professional, friendly, and helpful, and they're quick to respond whenever I've needed assistance. It's been a pleasure renting with them, and I would happily recommend them to others.
need a hand?
If you can't find what you're looking for here, get in touch. You'll hear back from me, not a call centre.
Or email me at pip@redfernrealty.com.au